The S.T.A.R. Program


The S.T.A.R. program was established to encourage a culture of outstanding service excellence among the staff by recognizing those individuals who go “above and beyond” the scope of their job duties to create a positive outcome.


JOB PERFORMANCE | Unique situations where a person has gone “above and beyond” their job duties and displayed the values of the organization.

POSITIVE ATTITUDE | Nominee demonstrated a positive attitude while exhibiting respect, compassion, and dignity towards all people with whom they come in contact. They provide excellent customer service.

HOSPITAL POLICIES | Only those nominees who are in “good standing” with the policies of the organization, will be considered for the STAR of the Month.

*Employees will not be eligible to receive the STAR of the Month more than once in a given year.

Recognizing staff who provide suggestions that measurably improve a process, provide excellent customer service, demonstrate fiscal awareness resulting in expense reduction, or who participates in a project that in essence, will enhance the service excellence reputation of this organization.

If you would like to recognize a member of our St. John’s Riverside Hospital organization as a STAR of the Month, please complete the NOMINATION FORM and return it to the Staff Relations/Human Resources Department via

  • Presentation of “Goody Gift Bag”
  • Presentation of “STAR of the Month” Lapel Pin
  • Presentation of $25 Gift Card
  • Congratulatory letter from the President/CEO of St. John’s Riverside Hospital
  • Portrait displayed on the Employee of the Month Wall locations at each site
  • Complimentary invitation with a guest to annual Gala