St. John's Riverside Hospital offers our community the most responsive and highest quality emergency care available. Our newly renovated and expanded Emergency Departments at Andrus and Dobbs Ferry Pavilions offers you and your family the best two Emergency Service options in the area - conveniently located when it counts most.
Both locations offer the latest in technology, maximum efficiency and decreased waiting time, along with the compassionate care for which St. John's Riverside Hospital has long been known. Today, improvements including increased staff and more efficient processes have led to an improvement in the overall patient experience - Door to doctor in now faster.
In addition, new features at each location ensure your safety, privacy and comfort. Emergency Department highlights include:
Centralized, efficient nursing station
Computerized medication system
One dedicated x-ray room
Special orthopedic room
State-of-the-art cardiac monitoring system
Pediatric treatment room
Private family room
St. John's Riverside Hospital Andrus (914) 964-4516.
St. John's Riverside Hospital Dobbs Ferry (914) 693-5187
Emergency Medical Hotline - 911
Poison Control Center - NY (800) 336-6997
Our Emergency Specialists are ready 24 hours a day. Our highly trained and specialized in-house Emergency Department staff - which includes board certified physicians and experienced emergency nursing staff with certifications in emergency care - are always available to help you. Nursing staff members are qualified to provide complete emergency and trauma care for children and adults and have education in Advanced Cardiac Life Support, Pediatric Advanced Life Support. Separate processes have been created for patients entering the ER based on the severity of their condition. By aligning each patient with the proper medical team we have the ability to see patients in a timelier manner.
Fast Track Service
Our "Fast Track" assures prompt treatment if you need immediate, not emergency, medical care. If you need services for non-life-threatening injuries or illnesses, such as sprains and fractures, colds or flu, you can usually be examined and treated more quickly in the Fast Track area of the Emergency Department.
The emergency patient presenting to St. John's Riverside Hospital is initially triaged by a highly trained registered nurse. The Triage system established in St. John's Riverside Hospital's Emergency Department is designed to identify patients with the most severe injuries or illnesses and ensure that these patients receive treatment immediately.
Stroke Center Designation
St. John’s Riverside Hospital has received the American Heart Association/American Stroke Association’s Stroke Silver Plus Quality Achievement Award. The award recognizes St. John’s Riverside Hospital commitment and success in implementing a higher standard of stroke care by ensuring that stroke patients receive treatment according to nationally accepted standards and recommendations.
How to register in our Emergency Department
To help us, please bring with you identification (preferably photo id) and any insurance cards you may have. Patients are seen in the ER without respect to race, color, creed, national origin, sexual orientation or ability to pay.
To use our Physician Referral Service call (914) 964-4DOC (4362).